Education

E-Learning Courses

ICA Course Fees: $225 Members, $450 Non-Members

Download the Full Education Guide

ICA eLearning Course Demos:
Click below to access the demo version of each course:

How to Purchase an eLearning Course:
There are two ways to purchase an ICA course:

  1. With a credit card online here
  2. With a check mailed with the order form to our vendor McCann Associates.

Contact Information

The ICA has retained Vantage/McCann Testing to administer ICA eLearning Courses. All questions regarding course registration and orders should be sent to VantageOnlineStore@vantage.com or measuredsuccess@mccanntesting.com for support.

ALHC and FLHC applicants must provide their course scores and completion dates to the ICA headquarters. After completing a course please send a copy of your coursework transcript/grade reports to education@claim.org for processing.

Education FAQs: What's New?

Q. Who do I contact for troubleshooting my eLearning Course?
A. Please call the support line at 877.877.4085 or e-mail either Lisa Eckert (leckert@vantage.com) or Lorna Maguire (lmaguire@vantage.com) with any technical support questions you may have in regards to the online store or your eLearning course.

Q. I logged into my online course but I only see the link to the exam; where do I find the eLearning materials?
A. Click on the book icon in the resources column to open up the link to the learning materials.

Q. How long do I have to complete the course?
A. You have 180 days from the date of purchase to study for and take the exam (complete the course). If you fail the exam, you can purchase a retake for $75 but you must purchase and complete the retake exam within your original 180 day time frame. Extensions are not granted.

Q. What are the course fees?
A. The fee for members is $225 per course and the fee for non-members is $450 per course.

Q. Is there a fee to re-take the exam and what happens if I fail the re-take?
A. The fee to re-take the exam is $50 for members and $75 for non-members. If you do not pass the re-take exam you must repurchase the entire course.

Q. Is a proctor required for the exam?
A. ICA does not require a proctor for exams however it is best to check with your company's education representative (Ed Rep) or Human Resources Department regarding corporate regulations specific to your company before proceeding with the exam.

Q. I completed all four ICA courses as well as the other requirements for the ALHC/FLHC, but I have not received a certificate of completion, why?
A. Although you have completed the required courses, ICA is not made aware of any course completions outside of the C1, C2, C3 and C4 courses. It is the student's responsibility to forward proof of completion for all non-ICA exams to ICA Headquarters. Acceptable proofs of completion include a copy of your transcripts or grade reports. These reports can be sent to education@claim.org.

Q. Does ICA allow for any substitutions of courses?
A. No, ICA does not allow any course substitutions unless noted in our brochure.