Education & Training


Annual Conference


Law Enforcement



Since its founding in 1909, the International Claim Association (ICA) has been at the forefront of addressing a broad range of life, health and disability claim issues, including those relevant in the day-to-day operation of claim departments. The ICA provides a forum for information exchange and a program of education tailored to the needs of its member life and health insurance companies, reinsurers, managed care companies, TPAs, and Blue Cross and Blue Shield organizations worldwide.

Member Spotlight

Meet the New ICA President!

Erin Worthington
Special Investigations Unit
Allstate Financial

How long have you been working in the industry and how long have you been a member of ICA?
32 years in the insurance industry

What do you like most about being a member of ICA?
The networking opportunities are invaluable, and it's so energizing to be around other people who are passionate about what they do.

In your opinion, what is the biggest challenge the claim industry is facing right now?
Outsourcing — to me, doing this for Claims is too risky. We need to somehow convince the decision-makers of the value of the Claims professional in protecting the bottom line.

What are you looking forward to the most in regards to your upcoming role as ICA President?
I can't wait to see some of our ICA initiatives come to life! I'm also looking forward to participating in the regional claim meetings and sharing the ICA message.

Click here for our new 2016 Executive Committee Roster.

ICA News

Click here to view.

ICA wishes to thank its 2015 ICA Annual Education Sponsors for their commitment:

Upcoming Events


November 18, 2015
Reinsurance Roundtable Conference Call
"Trends in U.S. Reinsurance Claims and Coverage Disputes"


January 20-22, 2016
Winter Committee Meetings

The Wigwam
Litchfield Park, AZ


May 11-13, 2016
Spring Meetings

New Orleans Marriott
New Orleans, LA


October 16-19, 2016
Annual Education Conference

JW Marriott Orlando Grande Lakes
Orlando, FL


September 17-20, 2017
Annual Education Conference
Sheraton San Diego Hotel & Marina
San Diego, CA